returns + exchanges

boxwood brake will accept, for return or exchange, items that are in new condition, unworn, unaltered and free from damages by the customer. For a full refund or exchange, mail out your item within 21 days of the receipt from the original order. Items cannot be returned or exchanged after 21 days of the receipt from the original order. boxwood brake reserves all rights to decline the return of items which do not meet restocking standards. Soap and candles are not eligible for returns or exchanges. For further information or if you have any questions regarding your order please email us at boxwoodbrake@gmail.com.